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Subscription: What happens when you downgrade

If you decide to move from any of the Bókun paid plan to the Bókun FREE plan you will lose access to the features that are included in the paid plan on the day your START, PLUS or PREMIUM subscription ends:

 

Booking Widgets

  • You will not be able to use widgets, and they won’t be visible anywhere you or your resellers have embedded them. In order to not loose any potential interest we'll show a booking form to register the customers interest on:

You'll receive an email if someone does register their interest and you can view the list of potential customers once you've upgraded to a paid plan. The list can be found in Settings > List of missed bookings.

 

  • The widget section in your Bókun account will be locked and you’ll see a button offering you to upgrade to a paid plan.

If you decide to upgrade from FREE to a apaid plan in the future, you’ll have everything setup as it was, unless you have removed the widget from your website. In this case, you will have to re-embed your booking widgets.

 

Marketplace

  • You will have access to the Marketplace in your Bókun account, but you will not be able to take bookings.

If you decide to upgrade from FREE to a paid plan in the future, you will regain access to the marketplace and you will be able to edit contracts and send marketplace proposals.

 

OTA connections (other than Viator)

  • Your OTA connections will stop being active.

The OTA section in your Bókun account will be locked and you’ll see a button offering you to upgrade to a paid plan.

If you decide to upgrade from FREE to a paid plan in the future, you will have to re-activate your OTA connections.

 

Your Bókun Website

  • If you have created a Bókun website, it won’t be visible any more.

The Website section in your Bókun account will be locked and you’ll see a button offering you to upgrade to a paid plan

Don’t worry, your content will not be lost, so if you decide to upgrade from Bókun FREE to a Bókun paid plan in the future, you will have access to all your content and you will simply need to re-publish your website in your Bókun account.

 

Booking agents and booking agents area

  • They won’t be visible any more.

  • The booking agents will lose their login access to your account.

  • The booking agent section in your Bókun account will be locked and you’ll see a button offering you to purchase the App

If you upgrade from FREE to a paid, your agents are saved. You need to re-establish your booking agent terms. You will also have to re-publish your booking area in your Bókun account.

 

Bookings

  • All bookings will remain in your Bókun Account.

  • You will stop receiving direct online bookings and OTA bookings (other than Viator) into Bókun.

 

Billing

  • You will lose your legacy Bókun PRO pricing.

    Any pricing changes to features that may have been made will apply to your new PAID subscription should you choose to resubscribe at a later point.

Remember, you can upgrade to START, PLUS or PREMIUM again at any time.